Our Production Process
In order to offer the widest possible array of products and services to our customers, all orders are filled using print on demand technology. This means that each and every order is made on your request, just for you. Please read below regarding our policies for personalized products, turnaround time, shipping rates and returns.
Ordering Personalized Items
Personalizing is easy! Simply follow the prompt after clicking "add to cart". A pop-up will appear, asking for the pertinent name or initial. Please note that personalized items are non-refundable. We have designed our items to be able to handle a wide array of personalizations, and most names and initials fit within our design formats. If we have any questions pertaining to your order, we will contact you within 1-2 days.
Each and every item we offer is produced on request, just for the buyer. Our production times reflect this process. All items, including personalized styles, usually ship within 2-3 weeks of order placement.
All of our items are shipped via US Priority mail. At this time, we do not ship internationally.
Our shipping rates are as follows:
$1.00 -$35.00 / $4.75
$35.00 - $50.00 / $5.75
$50.00 - $75.00 / $9.75
$75.00 + up / free of charge
We accept returns on all non-personalized items within 7 days of arrival to buyer, providing they are returned in salable condition. We do not refund shipping costs. To register your return, please email us here. We do not offer returns on personalized products.